Refund policy

Refund Policy — Our 60-Night Calm Guarantee

We want AcuNest to become part of your daily reset ritual. That's why every order is backed by our 60-Night Calm Guarantee: try your mat for up to 60 nights, and if it's not helping you relax, we'll refund you in full.

To request a refund, email us at support@shopacunest.com with your order number. No complicated forms, no hassle.

Refunds are issued to your original payment method within 5–10 business days after approval.

Items must not be damaged by misuse. If your product arrives defective or damaged, send us a photo within 7 days of delivery and we'll ship a free replacement at no cost to you.